OFHSES (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

• Visit our website

• Use our services (e.g., Fire Risk Assessments, Compliance Tools)

• Interact with our platforms, forms, or communications

This policy is designed in compliance with:

• UK GDPR

• Data Protection Act 2018

1.2 Who We Are

OFHSES is a fire safety and compliance consultancy platform providing:

• Fire Risk Assessments (FRA)

• Fire Door Inspections

• Compartmentation Surveys

• Compliance advisory services

• Digital tools (Risk Mapper, Compliance Tracker, Cost Estimator)

Data Controller:
OFHSES (Operating Entity under LightTranX System Architecture)

Contact: hello@ofhses.com

1.3 Data We Collect

We may collect and process the following categories of data:

🔹 Identity Data

• Name

• Company name

• Role / job title

🔹 Contact Data

• Email address

• Phone number

• Business address

🔹 Property & Compliance Data

• Property type (HMO, Care Home, Commercial, etc.)

• Building characteristics

• Safety conditions and risk indicators

• Compliance status inputs

⚠️ Note: This may include sensitive operational data about buildings, but not special category personal data unless explicitly required.

🔹 Technical Data

• IP address

• Browser type

• Device information

• Usage data

🔹 Marketing & Communication Data

• Preferences for receiving communications

• Interaction with campaigns or emails

1.4 How We Collect Data

We collect data through:

• Website forms (lead capture, assessments, tools)

• Direct communication (email, phone)

• Automated technologies (cookies, analytics tools)

• Third-party integrations (CRM systems, analytics platforms)

1.5 How We Use Your Data

We process your data for the following purposes:

🔹 Service Delivery

• Conducting assessments and inspections

• Generating reports and compliance outputs

• Providing advisory recommendations

🔹 Operational Processing

• Managing enquiries and consultations

• CRM tracking and workflow automation

🔹 Platform Improvement

• Enhancing tools (Risk Mapper, Compliance Tracker, Cost Estimator)

• Analysing usage behaviour

🔹 Legal & Compliance

• Meeting regulatory obligations

• Maintaining audit trails

1.6 Legal Basis for Processing

We rely on the following lawful bases:

• Contractual necessity — to deliver requested services

• Legitimate interests — to improve services and operations

• Legal obligation — to comply with regulatory requirements

• Consent — for marketing communications

1.7 Data Sharing

We may share data with:

🔹 Internal Systems

• CRM platforms

• Automation systems

• Analytics tools

🔹 Service Providers

• IT and hosting providers

• Email and communication platforms

🔹 Regulatory Authorities

• Where required by law or compliance obligations

⚠️ We do not sell personal data.

1.8 Data Retention

We retain data only as long as necessary:

• Active client data → duration of service + regulatory period

• Enquiries → up to 24 months

• Compliance records → as required by applicable regulations

1.9 Data Security

We implement:

• Secure hosting environments

• Access control systems

• Data encryption (where applicable)

• Restricted internal access

1.10 Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Rectify inaccurate data

• Request erasure

• Restrict processing

• Object to processing

• Data portability

To exercise your rights, contact:
📧 [Insert OFHSES contact email]

1.11 International Transfers

Where data is transferred outside the UK:

• We ensure appropriate safeguards (e.g., standard contractual clauses)

1.12 Changes to This Policy

We may update this policy periodically.
Latest version will always be available on our website.

1.13 Contact

For any privacy-related enquiries:

hello@ofhses.com